Frequently Asked Questions
Still Have Questions?
If you couldn't find the answer you're looking for, don't hesitate to ask. Every commission is different, and We’re happy to discuss your project before you commit to anything.
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Pricing depends on the model, painting level, complexity, basing, assembly, and any additional services requested. Our complete pricing guide contains standard rates and examples.
For projects that don't fit neatly into the pricing guide, submit a commission request and we will provide a custom quote.
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Every project is different. Completion times depend on the size and complexity of the commission, your chosen painting level, model availability, and our current queue.
We’ll provide an estimated timeline with your quote.
Please note that estimated completion dates are not guaranteed and may be affected by circumstances such as shipping delays, supplier delays, illness, emergencies, or unexpected project complexity.
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No. You can either provide the models yourself or have A Tiny Brush Works source them for you.
If we source the models, the full model cost must be paid upfront and are un-refundable once we order the models.
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Yes! While Warhammer is a major part of what we paint, we’re happy to consider miniatures from other tabletop games, manufacturers, and systems.
If you're unsure whether your project is something we can take on, just ask.
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Absolutely. Simple conversions such as head, helmet, shoulder-pad, weapon, or accessory swaps may be included at no additional charge when they're straightforward to perform.
More involved conversions, sculpting, kitbashing, and custom character work are quoted based on the amount of work involved.
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Yes. Basing ranges from simple tabletop textures to fully scenic and display-oriented bases.
Basing is generally priced separately from painting so you can choose how much you want to invest in the presentation of your models.
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Absolutely. When requesting a commission, provide as much reference material as possible—including artwork, photographs, existing models, or color references.
If you're matching an existing army, providing photographs of said army or models is especially helpful.
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Our commission queue operates on a first-come, first-served basis for confirmed commissions.
Submitting an inquiry does not reserve a place in the queue. Your position is secured once your quote has been accepted and the required deposit has been received.
This means you don't need to worry about competing for a slot while you're still deciding.
If you're interested but aren't ready to commission yet, that's completely fine, you can come back when you're ready, and we’ll let you know my current availability and pricing at that time.
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For new clients, a 50% painting deposit is required to begin a commission.
For returning clients, a 25% deposit may be offered at our discretion.
If we are sourcing models on your behalf, the full cost of those models must be paid before they are ordered. Model costs included in the initial deposit become non-refundable once the models have been ordered.
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Potentially. Army-sized projects may qualify for volume discounts, depending on the size, complexity, color scheme, and painting level.
We’ll include any applicable discount directly in your quote.
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Absolutely.
The pricing guide covers the most common services, but custom projects don't always fit neatly into a price table. If you have an unusual conversion, diorama, sculpt, lighting effect, freehand project, or massive army you've been putting off for three years because you're terrified of painting it yourself—send it our way.
We’ll take a look and provide a custom quote if it's something we can accommodate.
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Yes, whenever possible. However, additional models added after work has begun are treated as a separate commission and handled as such, this may affect your timeline.
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Depending on the progress made into the commission so far, minor changes can usually be accommodated, but significant changes to the agreed specifications may require additional charges and/or extend the completion timeline depending on how far along the commission is when the request was made.
We’ll always do our best to communicate this before proceeding with substantial additional work.
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If something doesn't match the agreed specifications or there is an error on my part, we’ll work with you to resolve it.
Once the final photographs have been reviewed and approved, the commission is considered complete. Any new alterations requested after approval may be treated as a new commission.
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Yes. High-resolution completion photographs are provided before your models are shipped.
This gives you an opportunity to review the finished commission and confirm that everything has been completed according to the agreed specifications.
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Yes, we ship internationally and shipping is provided with tracking and signature confirmation.